Your Privacy
Mawson Lakes Florist respects people’s privacy and we are committed to the protection of the personal information from customers, recipients, providers, contractors and staff.
What Personal Information We Collect
As a customer we collect from you:
- Name
- Phone number
- Address
- Credit card details
- Card message to the recipient
- Name, phone number and address of recipient
- IP address at time of order
What We Do With Your Information
We use your personal information to process your order and keep accurate records. We may also use this information to improve our services, change our product range and personalise our marketing, for example, expanding our delivery network or removing products that are no longer performing.
Your personal information will not be shared with anyone unless required to do so by Australia Law or court order. Your non identifying personal information (such as brewer details or location) may be shared with our website developer or marketing providers.
Cookies
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
Embedded Content
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Feedback
We may publish your feedback as testimonials on www.mawsonlakesflorist.com.au or our social media accounts. If you d not want this to occur, you can contact us as ask for it to be removed.
Anonymity
Unless otherwise authorised, the details of the order will only be discussed with the person sending the order. We understand some people wish to send flowers “from your secret admirer” and this will be accommodated. If the recipient requests this information, you will be contacted for permission before proceeding.
If our service is used to harass or scare a recipient then police involvement may void these requests.
Website Analytics
As part of the website’s troubleshooting, security and improvement purposes we collect information about the computer you are using the website from. This information isn’t attached to any of your personal information and is used purely to improve out online services. This includes your operation system, website browser, time/date/location of the visit and the referring page or search terms that brought you to our website.
Contacting Us
If you need to contact us about this privacy policy you can call us on (08) 8349 8188 within shop opening hours which can be found at the bottom of this website.